Every order placed through DoorDash, Grubhub, or Uber Eats costs 15–30% in commissions. For a restaurant doing $10,000 a month in delivery, that is $1,500 to $3,000 leaving your business every single month. RichMenu integrates commission-free direct ordering into your own website — so you keep the revenue, own the customer relationship, and stop subsidizing a platform that competes with you for your own customers.
15–30%
Commission per order lost to delivery apps
$1,700–$4,500
Average annual commission recovery
0%
Commission on direct orders
The Third-Party Problem
Delivery apps did restaurants a favor by building the ordering habit. Now they are extracting that value. Beyond the commission, they own the customer data, they remarket your customers to competitors, and they can delist you or raise rates at will. Every dollar you let flow through a third-party platform is a dollar you cannot reinvest in your kitchen, your staff, or your own marketing.
- DoorDash, Grubhub, Uber Eats: 15–30% per order in commissions and fees
- You do not own the customer data — they do
- The platform can promote competitors alongside your listing
- Rate increases and policy changes are outside your control
How RichMenu Direct Ordering Works
RichMenu integrates your preferred online ordering system directly into your website — no third-party marketplace, no commission split, no data sharing. Customers order from your site, the order goes directly to your kitchen, and the money goes directly to you.
- POS integrations: Paytler, Toast, Square, Clover, and others — no forced platform
- You choose the integration that fits your existing operation
- Customer data is yours: build your own list, run your own marketing, retain your own relationship
- Conversion-optimized ordering flow: menu to cart to checkout with minimal friction
- Mobile-first ordering: works seamlessly on any device
Related Resources
- Restaurant Online Ordering: The Complete Guide to Direct vs. Third-Party
- The True Cost of Delivery Apps (And How to Recover It)
- All RichMenu Features
Calculate What Direct Ordering Would Save You
Book a free consultation and we will calculate your current commission spend and show you what a direct ordering setup on your website would recover.
